Appointment Policy

1. Appointments & Walk-Ins

We run by appointment - we're not taking walk-ins right now, since demand keeps the book full.

You can book on our website or through the Member Login tab on this website, and booking ahead is the surest way to get the time you want.

Rose Style Studio reserves the right to refuse service to any guest at its sole discretion.

We ask for 48 hours' notice for any change to your appointment.

2. Cancelling or changing your appointment

You can cancel or reschedule on the website any time up to 48 hours before your appointment, at no charge.

Cancellations made inside 48 hours carry the fee.

A missed appointment is a no-show, and it carries the fee as well.

Arriving late

There's a 10-minute grace period, and arriving late on its own carries no fee. If you arrive within those 10 minutes, we'll do our best to adjust your services and take care of you in the time that's left.

If there isn't enough time to do that and the appointment has to be cancelled, the $25 fee per base service applies.

Settling a fee

Once any outstanding fee or balance is settled on the website, you're able to book again and use your membership benefits.

Repeated late cancellations and no-shows may lead to restricted booking privileges or a membership review.

3. Payments & Gratuity

A 20% gratuity is applied at checkout.

Gratuity is calculated on the menu price of the services in your appointment that day, including services that are included with a membership.

4. Waitlist

Our waitlist runs on a daily basis, and you can create customized entries on our website for multiple days.

When an opening becomes available, everyone on the waitlist is notified at the same time. Openings are first come, first served - the first guest to book the slot gets it, so we recommend booking as soon as you see the notification.

5. Service Guarantee

All services carry a 7-day guarantee. If something needs attention within 7 days of your service, we will fix it at no charge.

To arrange a fix, reach out through our contact page and we will take care of it.